Responsible Gambling

At Mines (1Win), we want to ensure that you have a safe and enjoyable experience when playing with us. We take responsible gambling very seriously and are committed to promoting responsible gaming habits.

If you feel like your gambling is becoming problematic or if you're concerned about someone else's behavior, please know that help is available. Here are some steps you can take:

Know the signs of problem gambling:

• Are you spending more time and money on gaming than you intended?
• Have you tried to cut down or stop gaming but can't?
• Do you feel restless, irritable, or anxious when you're not gaming?
• Have you lied about your gaming habits or hidden them from others?
• Have you jeopardized relationships, work, or other activities due to gaming?

We encourage you to set a budget and stick to it. Set limits on how much you can spend on gaming each day or week. This will help prevent you from overspending and reduce the risk of developing problem gambling habits.

Take breaks: Take regular breaks from gaming to give yourself time to think about your habits and assess whether they're becoming problematic. A break can be as simple as taking a walk, reading a book, or engaging in another hobby.

Keep track of your spending: We offer tools that allow you to monitor your spending and set limits on your account. You can also use external budgeting apps to help manage your finances.

If you're struggling:

• Contact our customer support team if you need guidance on setting limits, monitoring your spending, or closing your account.
• Reach out to a trusted friend or family member for support.
• Look into national problem gambling resources and hotlines in your area.

At Mines (1Win), we care about our players' well-being. We want you to enjoy gaming responsibly and have fun while doing it! If you have any concerns or questions, please don't hesitate to reach out to us.